Privacy Policy for Commercial/End Users

GoldPrivé is committed to your right to privacy and we recognize the importance of privacy to our customers, counterparties and website visitors. By reading this statement you consent to the processing of your Information in accordance with this Privacy Policy (“Policy”). We will keep this Policy under review and any changes made from time to time will be posted on this page. This Policy sets out details of the Information we collect about you and the ways in which we may use that Information.

Personal and/or Commercial Business Information

Information means the information/data provided by you, other personal, financial, and commercial information, and the documents (including but not limited to any document, commercial paper, deed, or other form) provided in respect of all herein.

GoldPrivé endeavors to collect and use your information only with your knowledge and consent. We may gather your information from a purchase, through your customer enquiries, via email, through our business dealings or through our customer services team, when you request product information, or when you register online or enter any promotions or competitions through any channel. For web visitors, a user must first complete a registration form. During registration, the user is required to give their contact information (such as name and email address). Demographic and geographic information may be requested. GoldPrivé does not share any personal or private customer/business information submitted online with third parties other than as set out herein. This information will be stored, analyzed, and used to assist GoldPrivé to improve our services.

The information you provide on the GoldPrivé website and/or other communication channels will be held only by GoldPrivé and its affiliates or duly authorized agents. Your information will not be given or sold to any outside organization for marketing purposes without your consent.

We may disclose, share, transfer, store, or process your information to/with other companies in the GoldPrivé group, including their respective partners, agents, and subcontractors, for any relevant purposes. In addition, we may disclose your Information as may be required by law, regulation, or legal proceedings.

Data Collection and Processing

By submitting your information you accept that your details and related Information will be managed, stored, transferred and processed by GoldPrivé in accordance with applicable policies and procedures, which may include using third-party services for such management, storage, transfer, and/or processing. GoldPrivé may provide aggregate statistics and general information about GoldPrivé customers, sales, traffic patterns, and related site information to reputable third parties, but these statistics and general information will not include personally identifying information. GoldPrivé shall take reasonable measures to protect any information provided and maintain the privacy of such information in accordance with standard applicable practices.

Purpose of Collecting Information

The Information is used to contact the user about the services on our site for which they have expressed interest. If you are a GoldPrivé registered customer, we may use your information for the purposes of verifying that you are an authorized user if you call GoldPrivé customer services, informing you of any service-related changes affecting your purchase, providing you with GoldPrivé and related products and services, and informing you of GoldPrivé's special offers and any products and services we think may be of interest to you. GoldPrivé may also be obliged to disclose your information to meet any legal or government regulatory requirements or obligations in accordance with applicable laws.

• If you no longer want to be contacted by a particular company, you should contact GoldPrivé directly at sales@goldprive.com.
• From time to time GoldPrivé also requests information from users via online surveys and satisfaction questionnaires. Participation is completely voluntary. Survey information is used to monitor or improve customer experience.
• If you make a payment for our products or services on our website, the details you submit are provided directly to our payment provider via a secured connection. Merchants will not pass any debit/credit card details to third parties.
• The merchant is not responsible for the privacy policies of third-party websites it links to. Different rules regarding collection and use of your information may apply on those sites — contact those entities directly with any questions.
• Some advertisements on the site are selected and delivered by third parties (ad networks, agencies, advertisers, audience segment providers), who may use cookies, web beacons and similar technologies to deliver interest-based advertising. We do not have access to, or control over, the information these third parties collect, and their practices are not covered by this Policy.

Comments and Questions

GoldPrivé reserves the right to amend or modify this Policy at any time in response to changes in applicable data protection and privacy legislation. If you have any comments or questions about this Policy, or about the information we have gathered about you, please contact GoldPrivé at sales@goldprive.com.